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You can always contact technical support through the application or by writing to the mail navis.apps.llc@gmail.com
If you subscribed to PRO but Premium features are still unavailable, try one of the following solutions: For subscriptions bought inside the app, make sure that you’re using the same Apple ID (for iOS users) or Google account (for Android) that you used when you bought the subscription. Subscriptions bought inside the app are tied to your Apple ID/Google account. If you switch to a different account, you won’t have access to any subscriptions bought with your previous Apple ID/Google account.
To cancel your subscription on your Android device, follow the steps below:
We are sorry to hear that you are not satisfied with your subscription. We’ll be happy to assist you in getting a refund. To issue a refund, we need the order number. When you subscribed, you should have received a confirmation email that you can use as a receipt. You will find your order number on this receipt. If you can’t find your confirmation email, you can get a receipt online:
To cancel the subscription on your iOS device, please follow the steps below:
Unfortunately, we can’t manage or control your subscription and payments as Apple doesn’t provide us access to your billing information. A decision on the refund must be made by Apple. But we’ll be happy to guide you through requesting a refund.